ISO 9001 Lead Auditor Training for Quality Management Systems (QMS)

On completion of this course, successful Learners will have the practical knowledge and be able to apply the techniques needed to:

• Explain the purpose of a quality management system, of quality management
  systems standards, of management system audit, of third-party certification
  and the business benefits of improved performance of the quality management
  system
• Explain the role and responsibilities of an auditor to plan, conduct, report and
  follow-up a quality management system audit in accordance with ISO 19011,
  and ISO/IEC 17021, as applicable
• Plan, conduct, report and follow up an audit of quality management systems to establish conformity (or otherwise) with ISO 9001 in accordance with ISO 19011 and ISO/IEC 17021, as applicable

CQI & IRCA certify this course (No. 2192). Upon successful completion, each Learner shall receive a digital Certificate of Achievement.

Before completing this course, each Learner should have the following prior knowledge:

• It is recommended that anyone wishing to attend this course has some work-based experience in Quality Management (based on ISO 9001)
• The Plan, Do Check, Act (PDCA) Cycle
• The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvement.
• Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions

Fluency in written and spoken English

• For participants whose first language is not English, we recommend a minimum English language competency of IELTS 5.5 (or equivalent) for successful completion of the program. This is not assessed by Comply Guru in advance & each participant must self-assess their competency.

Copy of ISO 9001 & ISO 19011 (International Standards)

• Each participant should have a copy of both ISO 9001:2026 and ISO 19011:2026 to reference while completing this course, including final CQI & IRCA Exam. This is not provided by Comply Guru and without it, this course will be very challenging to complete successfully.

Note: The Learner’s understanding of the prior knowledge requirements will be tested as part of the course’s continuous assessment and final examination.

In order to successfully complete this course, each Learner will need to:

1. Complete the eLearning modules and obtain 70% or higher in the final assessments (MCQ-based) by the required deadline set in advance of the given workshop dates you are registered for (applies to blended format only)
2. Fully attend the Live Instructor Workshops as 100% attendance is required
3. Obtain 70% or higher in the graded assessments during the Live Instructor Workshops
4. Complete a CQI & IRCA 1hr 45min Online Assessment within 30-days of the final workshop date. See the next section below for more information.

CQI & IRCA Lead Auditor Exam
As of November 2022, CQI & IRCA have introduced a new form of online examination that is being standardized globally for lead auditor exams.

This is managed by CQI & IRCA but facilitated by training providers. At the end of the training, each Learner will have 30-days to complete an online assessment consisting of 40 questions (80 marks with 1hr45mins permitted) on SARAS (CQI & IRCA’s online assessment system).

To pass, each Learner must obtain 50% or higher in this assessment. During the workshop portion of the training, access details will be provided to Learners with instructions on how to access practice assessments and how to schedule their exam.

Online assessment results are validated within 10 business days and once available, the Learner will be notified and if successful, a certificate of achievement will then be available via their Dashboard. The cost of this assessment is included in the course fee (1 attempt included).

Important Note: the online assessment is open book and the exam will assess each Learner on the full course program including course pre-requisites (i.e. knowledge of the ISO 9001 Requirements).

For the live workshops during a virtual delivery, we utilize Microsoft Teams and SharePoint.

Learners need to individually have:

• PC or MAC Computer
• Reliable Internet
• Video Webcam
• Headset or Earbuds
• Quiet Setting

In relation to the eLearning Modules, in our experience, Workplace IT environments’ internal configurations and available software can vary (new or old), and there may be various limitations or other restrictions in place, and as such, the functionality of any Learning Management System (LMS) may be impacted, restricted and may not perform well. Read the full technology requirements here.