Improving Quality Culture
This course introduces the concept of Quality Culture in medical device organizations, using ISO 10010:2022 as a framework.
Auditors and regulators are increasingly probing “soft” factors like leadership commitment, behaviours, and culture because they directly affect compliance outcomes. ISO10010:2022 offers practical guidance for strengthening quality culture, giving employees and leaders a common language to build engagement, accountability, and continual improvement.
Participants will explore how leadership, behaviours, and engagement shape quality outcomes, and how organizations can evaluate and improve their culture to drive compliance, performance, and patient safety. Through real world examples and practical steps, learners will understand how to contribute to a positive quality culture within their teams and across the organization.
Our eLearning is a highly interactive way to learn at a time & a pace that works best for you, making it easier to get the training you need while balancing a busy home or work life.
Overview of our Improving Quality Culture
What's covered on our Improving Quality Culture Training
An interactive, engaging eLearning experience that you can complete Anytime, Anywhere.
Michelle Keane
Eoin Philip Kelly
At the end of this short course, successful learners will be able to:
- Define Quality Culture and explain why it matters
- Understand the framework provided by ISO 10010:2022 for evaluating and improving quality culture
- Identify leadership behaviours and organizational practices that strengthen (or weaken) culture
- Apply practical tools for fostering engagement, accountability, and continual improvement
- Recognize how roles contribute to a positive quality culture
This course is for individuals or organizations who want to understand how to improve Quality Culture.
Successful completion of the course examination will entitle each Learner to receive a digital Certificate of Completion.
In order to successfully complete this eLearning course, each Learner will need to:
- Complete the eLearning course modules and obtain 70% or higher in the final assessment (MCQ-based)
There are recommended requirements for each Learner in wishing to complete any of our eLearning modules. In our experience, Workplace IT environments’ internal configurations and available software can vary (new or old), and there may be various limitations or other restrictions in place, and as such, the functionality of any Learning Management System (LMS) may be impacted, restricted and may not perform well. Read the full technology requirements here.
Have 5 or more that need training?
We offer group discounts and are available for in-house (live or virtual) or tailored training in multiple formats.
Frequently Asked Questions
No, this micro-credential is only available for groups of 10 or more, or for licensing (annual subscription) on your organization’s Learning Management System (LMS). For more information, visit our licensing page or complete our contact us form and a member of our team will be in touch.
Once you have successfully completed the training, including all assessments, your certificate will be available within 1 business day. To access your certificate, you must first submit a short course survey and then the certificate will be available for download/print from your learner dashboard.
Please note: no certificates are available without full payment on file.
The eLearning duration provided is based on the average amount of time it takes an average learner who is new to the subject/topic.
In reality, the amount of time it takes to complete the eLearning will vary depending on your prior experience, knowledge & learning style.
To complete this course successfully, you will need to fully complete each module and obtain 70% or higher in the applicable assessment(s).
All graded assessments are MCQ-based.
Not all eLearning is the same


