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United StatesISO 9001 Lead Auditor Training is for anyone that wants to gain the knowledge and skills required to conduct full system first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO IEC 17021.
Our blended learning course is a hybrid approach where you first complete eLearning modules on the underlying theory that better prepares you in advance of attending Live Classes with an Instructor that focus on practical application in a real life context.
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Our Methodology
How Blended Learning Works
Blended learning is a two-step approach: Beginning with eLearning modules to grasp the foundational theory, then attending live, instructor-led classes emphasizing practical, real-world application.
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Course Overview
ISO 9001 Lead Auditor Training
Explain the purpose of a quality management system, of quality management
systems standards, of management system audit, of third-party certification
and the business benefits of improved performance of the quality management
system
Explain the role and responsibilities of an auditor to plan, conduct, report and
follow-up a quality management system audit in accordance with ISO 19011,
and ISO/IEC 17021, as applicable
Plan, conduct, report and follow up an audit of quality management systems to establish conformity (or otherwise) with ISO 9001:2015 in accordance with ISO 19011 and ISO/IEC 17021, as applicable
Overview of ISO 9001
- Introduction to ISO 9001
- Terms and Definitions
- Plan Do Check Act
- Documentation Requirements
- Process Based QMS
- Risk Based Thinking
- Management Commitment
- Related Standards
Introduction to Auditing
- Management System Audits
- Audit Terminology
- Principles of Auditing
- Audit Program Management
- Certification Audit Program
- Audit Lifecycle
Planning the Audit
- Audit Objectives, Scope and Criteria
- Selection of Audit Location
- Selection of Audit Team
- Auditee, Observer & Guides
Audit Initiation and Preparation
- Establishing Contact with Auditee
- Determining Audit Feasibility
- Document Review
- Audit Preparation Activities
- 1st and 2nd party Audit Plan
- Initial Certification Audit Plan
- Assigning Work to Audit Team
- Audit Working Documents
- Audit Checklist
- Process Analysis
- Sampling Sheets
Conducting the Audit
- Opening Meeting
- Communication during the Audit
- Auditee Reactions
- Audit Sampling
Generating Audit Findings and Closing Meeting
- Audit Findings
- Non Conformity Grading
- Non Conformity Reporting
- Final Audit Team Meeting
- Audit Conclusion
- Closing Meeting
Audit Reporting, Completion and Follow Up
- Audit Reporting
- Completing the Audit
- Audit Follow Up Activities
- Addressing Non Conformities
- Initial Certification Decision
- Re-Certification
CQI & IRCA certify this course (No. 2192). Upon successful completion, each Learner shall receive a digital Certificate of Achievement.
Before completing this course, each Learner should have the following prior knowledge:
- It is recommended that anyone wishing to attend this course has some work-based experience in Quality Management (based on ISO 9001 2015)
- The Plan, Do Check, Act (PDCA) Cycle
- The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvement.
- Knowledge of the requirements of ISO 9001 2015 and the commonly used quality management terms and definitions
Fluency in written and spoken English
- For participants whose first language is not English, we recommend a minimum English language competency of IELTS 5.5 (or equivalent) for successful completion of the program. This is not assessed by Comply Guru in advance & each participant must self-assess their competency.
Copy of ISO 9001 & ISO 19011 (International Standards)
- Each participant should have a copy of both ISO 9001:2015 and ISO 19011:2018 to reference while completing this course, including final CQI & IRCA Exam. This is not provided by Comply Guru and without it, this course will be very challenging to complete successfully.
Note: The Learner’s understanding of the prior knowledge requirements will be tested as part of the course’s continuous assessment and final examination.
In order to successfully complete this course, each Learner will need to:
- Complete the eLearning modules and obtain 70% or higher in the final assessments (MCQ-based) by the required deadline set in advance of the given workshop dates you are registered for (applies to blended format only)
- Fully attend the Live Instructor Workshops as 100% attendance is required
- Obtain 70% or higher in the graded assessments during the Live Instructor Workshops
- Complete a CQI & IRCA 1hr 45min Online Assessment within 30-days of the final workshop date. See the next section below for more information.
CQI & IRCA Lead Auditor Exam
As of November 2022, CQI & IRCA have introduced a new form of online examination that is being standardized globally for lead auditor exams.
This is managed by CQI & IRCA but facilitated by training providers. At the end of the training, each Learner will have 30-days to complete an online assessment consisting of 40 questions (80 marks with 1hr45mins permitted) on SARAS (CQI & IRCA’s online assessment system).
To pass, each Learner must obtain 50% or higher in this assessment. During the workshop portion of the training, access details will be provided to Learners with instructions on how to access practice assessments and how to schedule their exam.
Online assessment results are validated within 10 business days and once available, the Learner will be notified and if successful, a certificate of achievement will then be available via their Dashboard. The cost of this assessment is included in the course fee (1 attempt included).
Important Note: the online assessment is open book and the exam will assess each Learner on the full course program including course pre-requisites (i.e. knowledge of the ISO 9001 Requirements).
For the live workshops during a virtual delivery, we utilise both Zoom and Microsoft Teams.
Learners need to individually have:
- PC or MAC Computer
- Reliable Internet
- Video Webcam
- Headset or Earbuds
- Quiet Setting
In relation to the eLearning Modules, in our experience, Workplace IT environments’ internal configurations and available software can vary (new or old), and there may be various limitations or other restrictions in place, and as such, the functionality of any Learning Management System (LMS) may be impacted, restricted and may not perform well. Read the full technology requirements here.
Why Choose Comply Guru
About Our Lead Auditor Training
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Customer Reviews
What Our Learners Are Saying
Read verified reviews from Learners who have completed this course.
4.7
Average Rating
91 global ratings
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My overall training experience was a positive one. I thought the training course with Michelle was very interesting and beneficial. I felt I learned a great deal during the three days and the interactive nature of the course as well as the team exercises really helped to improve my knowledge and confidence in Lead Auditing concepts. Michelle was extremely helpful and knowledgeable throughout the course, and gave us a clear insight into what the role of a lead auditor entails.
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IT WAS EXCELLENT COMMUNICATION AND ORGANIZATION OF THE OVERAL TRAINING
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A knowledgeable instructor made what could have been a very boring subject, interesting.
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The training was great and informative, I would like to see more audit situational scenarious being introduced to extend the learning.
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Course was well done. Exam interface could be improved, and allow for a standard 3x monitor set up. Christen knows his stuff - great teacher.
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